Conflicts within the workplace are unavoidably natural among team members and employers, and even between managers and clients, in the bid to achieve a common interest. This happens as a result of two people or groups airing their different opinions regarding a project, product, or in a regular conversation, or…

Work stress can be from so many factors, such as heavy workload, interpersonal conflicts, multitasking, job insecurity, high job demand, and so much more. It is usually the feeling of being pressured at work; that can easily result in low productivity, anger issue, bad relationship with people, and depression. Stress…

A business plan is a written document describing a business strategy and objectives and how it plans to achieve its goals. Business plans are like a road map to guide entrepreneurs, without which, it is easy to get lost or distracted in the maze of many strategies. Although they are…

If you are a windows user and always think of finding new ways to work faster, here some tips for you to make the best of your device and work smart and productively. Aero-Snap: This trick is good for you if you have multiple windows opened on your PC and…

WHAT MAKES THE DIFFERENCE IN THE TOP BRANDS IN NIGERIA? 5 lessons to learn from Nigeria’s most valuable brand- DANGOTE Group. Dangote Group- a conglomerate company in Nigeria and it’s subsidiary has topped the most valuable brand award the third time in a row as of 2020, with other multiple…

Customer service experience is the ability of a company to provide a satisfying experience to customers. For example, the excitement your customers have throughout the business journey with your company, from the first transaction to the point of becoming loyal and repeating customers. A customer service relationship is an integral…

Outsourcing is the practice of hiring a third-party to perform some tasks, plan a project, or do other business activities while focusing on core priorities. It has become popular as one of the tested and trusted ways of managing business operations for profitability and efficiency. How does it work? Outsourcing…

THE PROCESS OF OUTSOURCING. When you have to decide who to outsource to, the process is no different from regular recruitment, however, both have their pros and cons, and the decision is usually dependent on the scope of the project. Outsourcing is usually cost-effective and time-efficient, and it yields a…

Back in the days, at the mention of AI, I automatically thought of Robotic elements moving around and pulling down buildings, smashing stuff, and being uncontrollable. Well, right now, AI is interrupting our daily lives but not destructively as presumed. Undoubtedly, it is becoming a big part of our daily…